发明名称 |
Information processing method, collaboration server, collaboration system, and storage medium for storing an information processing program |
摘要 |
To display contents desired by a user in one information terminal onto another information terminal having no special software for collaboration when collaboration is performed through internets. If a customer clicks on a "call button" with a browser, an agent who performs collaboration is assigned. The browser on the customer side shows both a screen starting a default and an object giving instructions to display the next page. The screen on the agent side shows the number of a document to which the customer refers, and the agent can change this number. If the customer selects the object giving instructions to display the next page, a hypertext makeup language (HTML) including that object is generated based on the document number changed by the agent, the HTML being transmitted to the customer side.
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申请公布号 |
US6728756(B1) |
申请公布日期 |
2004.04.27 |
申请号 |
US20000576723 |
申请日期 |
2000.05.23 |
申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
OHKADO AKIRA |
分类号 |
G06F15/00;G06F13/00;G06F17/30;(IPC1-7):G06F15/16 |
主分类号 |
G06F15/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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