SYSTEM AND METHOD FOR FULFILLING A USER'S REQUEST UTILIZING A SERVICE ENGINE

摘要

A system and method for fulfilling a user's request using a service engine (106), wherein the user is prompted to submit a request through an interface in natural language format (152), the request is evaluated, the user is repeatedly prompted with a question relating to the request if the evaluated request contains insufficient understood data to allow the service engine to fulfill the request until the evaluated request contains sufficient understood data to allow the service engine to fulfill the request, and the request is fulfilled.