| 摘要 |
<p>A method and system for balancing the load on a plurality of voice response units (22) in a prepaid telephone system in which call processing request made to a prepaid telephone system are assigned to a bank of voice response units in a predetermined sequence without regard to the number of requests being handled by any one voice response unit to reduce wear on the units, to reduce response time, and to eliminate the need for the prepaid telephone system to query the status of the units in making the selection of unit to query.</p> |
