Interface method and apparatus for information services.

摘要

A method and apparatus are provided for resolving uncertainty in information provided to an information service. A database stores a list of one or more likely responses to an explicit or implicit request for information. Received information from a user in response to a request is compared to one or more of the likely responses in the list to identify such received information. Associated with each likely response is an a priori probability that the response will be provoked by the request. A priori probabilities may be based on, among other things, training with a user or a back-up procedure for resolving uncertainty. In comparing received information to a likely responses, a comparison score is generated. A comparison score is checked to determine whether it is within a range of acceptable comparison scores. If so, received information may be identified. If not, a back-up uncertainty resolution technique may be performed. <IMAGE>