Method and Device for Providing Voice Feedback Information to User On Call

摘要

A method applied to a computer equipment, for providing a voice feedback information to a user in a call is provided in the present invention, wherein the method includes: acquiring a text information obtained by conducting a voice recognition on a voice information of the user; identifying a menu item to be jumped to, according to the text information in conjunction with a plurality of menu items of other party in the call, wherein the menu item to be jumped to is away from a present menu item by at least two levels; and jumping to the identified menu item, and sending the voice feedback information that corresponds to the menu item and is to be provided to the user. The present disclosure can achieve free conversion in the plurality of menu items of other party in the call.

主权项

1. A method for providing a voice feedback information to a user in a call, where the method is applied to a computer equipment, comprising:
acquiring a text information obtained by conducting a voice recognition on a voice information of the user; identifying a menu item to be jumped to according to the text information in conjunction with a plurality of menu items of other party in the call, wherein the menu item to be jumped to is away from a present menu item by at least two levels; and jumping to the identified menu item, and sending the voice feedback information that corresponds to the menu item and is to be provided to the user.