| 摘要 |
Disclosed are a system and a method for relaying, to a delivery vendor by voice, a delivery order requested by an orderer terminal, by using text to speech (TTS). According to one aspect of the present invention, a delivery order relaying system using TTS is provided, and the delivery order relaying system comprises: an order receiving module for receiving a delivery order, to be processed, which is transmitted from an orderer terminal; a TTS module for generating, through TTS, a voice delivery order corresponding to the delivery order to be processed; a voice output module for connecting a telephone call to a vendor corresponding to the delivery order to be processed, and outputting the voice delivery order through the connected telephone call; a response receiving module for receiving, from the vendor through the telephone call, an order response to the delivery order to be processed; and a delivery order response module for transmitting order processing result information, corresponding to the order response, to the orderer terminal having transmitted the delivery order to be processed. |
