System and Method for Processing Alerts Indicative of Conditions of a Computing Infrastructure

摘要

Systems and methods for processing alerts indicative of conditions of nodes of a computing infrastructure are herein disclosed as comprising, in an implementation, generating a node hierarchy comprising nodes associated with a service model, wherein relationships between the nodes are based on impact rules, identifying alerts related to the node hierarchy, wherein the alerts are indicative of impairments affecting at least a portion of the node hierarchy, and performing impact calculation for nodes of the node hierarchy based on the identified alerts. In an implementation, the impact values may be calculated in parallel for nodes indicated for processing. In an implementation, the nodes associated with the service model represent infrastructure or applicative resources and comprise nodes included in the service model and nodes related to, but not included in, the service model.

主权项

1. A system for processing alerts indicative of conditions of resources of a computing infrastructure, the system comprising:
a server comprising a processor and a memory, wherein the memory includes a configuration management database comprising configuration items representative of at least some resources of the computing infrastructure, and wherein the memory further includes instructions executable by the processor to:
generate a node hierarchy comprising nodes representing at least some of the configuration items, wherein relationships between the nodes are based on impact rules;identify alerts indicative of conditions affecting at least some of the nodes of the node hierarchy; andperform impact calculation for the nodes of the node hierarchy based on the alerts to:
indicate a first set of nodes of the node hierarchy having respective first severities that changed based on the alerts;calculate a first impact value in parallel for each node of the first set of nodes based on first severities and impact rules applicable to the first set of nodes;indicate a second set of nodes of the node hierarchy having respective second severities that changed based on one or more first impact values, wherein nodes of the second set of nodes may or may not be nodes of the first set of nodes; andcalculate a second impact value in parallel for each node of the second set of nodes based on second severities and impact rules applicable to the second set of nodes.