WORKFLOW PROVISION WITH WORKFLOW DISCOVERY, CREATION AND RECONSTRUCTION BY ANALYSIS OF COMMUNICATIONS

摘要

Discovering workflows in communications exchanged between a sender and at least one recipient. A communication is received and analyzed to detect workflow. The analyzing of the communication detects the sender and the at least one recipient from the communication; analyzes the communication to extract questions and corresponding responses; stores the questions and responses in a repository; generates a link to the questions and responses in the repository, and generating a user interface for the link to the questions and responses in the repository. A communication is then sent to the at least one recipient with a link to the questions and responses in the repository, extracted from the communication, replacing the questions and responses present in the communication.

主权项

1. A method for discovering workflows in communications exchanged between a sender and at least one recipient, comprising the steps of:
a computer receiving a communication; the computer analyzing the communication to detect workflow by the steps of:
detecting the sender and the at least one recipient from the communication;analyzing the communication to extract questions and corresponding responses;storing the questions and responses in a repository;generating a link to the questions and responses in the repository;generating a user interface for the link to the questions and responses in the repository; and the computer sending the communication to the at least one recipient with the link to the questions and responses in the repository, replacing the questions and responses present within the communication.