BUSINESS PERFORMANCE METRICS AND INFORMATION TECHNOLOGY COST ANALYSIS

摘要

Embodiments of the present disclosure relate to a method for modeling the relationship between a company's business performance metrics and information technology service costs. In one embodiment, a plurality of business architecture component descriptors and a plurality of measurement component descriptors are provided. Each descriptor includes at least one variable, corresponding to one of: a business metric, an information technology resource metric, a cost metric of an information technology resource, a service metric of an information technology service, or a cost metric of an information technology service. Business architecture components and measurement components are modeled from the descriptors. These business architecture components are coupled by a qualitative connector, and the measurement components are coupled by an executable connector defining a computable dependency between measurement components.

主权项

1. A method comprising:
providing a plurality of business architecture component descriptors; providing a plurality of measurement component descriptors, each measurement component descriptor comprising at least one variable selected from the group consisting of:
a business metric,an information technology resource metric,a cost metric of an information technology resource,a service metric of an information technology service, anda cost metric of an information technology service; modeling a plurality of business architecture components corresponding to the plurality of business architecture component descriptors; modeling a plurality of measurement components corresponding to the plurality of measurement component descriptors; coupling a first one of the business architecture components with a second one of the business architecture components by a qualitative connector; and coupling a first one of the measurement components with a second one of the measurement components by an executable connector defining a computable dependency between the first and second measurement components.