SYSTEM AND METHOD FOR ANALYZING COMMUNICATIONS

摘要

The invention provides a system and method for analyzing a collection of communication messages. The communication messages may be any one of a collection of electronic mail messages, voicemail messages, instant messaging dialogues and other forms of communications. The collections of communications, such as electronic mail messages, may be selected by a user and then subsequently processed to determine the identity of any of the user's contacts within the communications. The contacts may then be arranged in a relative priority arrangement whereby contacts which have been identified as engaging in prior reciprocal communications with the user are given higher priority. Higher priority may also be given to contacts which engage in more recent communications with the user. Specific contact relationships may be inferred from the communications depending on whether specific contacts are repeatedly mentioned within the communication messages.

主权项

1. A method comprising:
accessing, by at least one computing device comprising a processor, a plurality of communications associated with a user; analyzing, by the at least one computing device, the plurality of communications based on a plurality of factors; and ranking, based on the analysis of the plurality of communications, a plurality of contacts associated with the plurality of communications relative to one another.