摘要 |
<p>The present invention provides a customer service gateway (12) acting as an interface between various customer premise equipment (30, 34, 40, 42) for a customer and a local access network (16). The customer service gateway (12) has one or more customer agents (20) and network agents (18). A network agent (18) is a secure and trusted agent of the service providers, and is not accessible by the customer service gateway (12) may support different types of services using different types of media from the different service providers. In operation, the service providers may sent applications to a network agent (18), which will run the applications to implement functions to monitor or control services of service flows for the services. The monitoring and control functions may be used to implement various types of service or service flow analysis, as well as any type of tagging, characterization, or processing of the service flows.</p> |