摘要 |
<p>An instant messaging system (10) is disclosed that provides a means for presenting information to a user (16) about current conversants and for managing the handling of multiple messages from different parties. A priority hierarchy is established and set by a user (16) with respect to each conversant. Message from high priority conversants are delivered and displayed (26) prior to messages from lower priority conversants. In a business setting, messages may be routed to particular individuals (18) or with particular priority based on characteristics or attributes of the message sender (16).</p> |