| 摘要 |
PROBLEM TO BE SOLVED: To improve customer management by inputting the visit information, history information, information by services and information by areas or the like of customers to a computer as data, storing the information and classifying it for each customer or issuing direct mail based on various kinds of information. SOLUTION: Concerning the customer management, the notes of name, birthday, age, address, introducer, main person in charge, telephone number and peculiar customer information are inputted to the computer. Concerning visit management, the date of visit, the contents of service, the price of service, person in charge of service, the contents of sale at shop and the amount of sale at shop are inputted to the computer. Concerning reservation management, the reservation information of customer is inputted to the computer every time of generation. Concerning business management, a daily job report, monthly job report, detailed business statement, monthly transition table by services, monthly visit transition table and customer rank are respectively prepared and inputted for customer information and visit information. For example, the direct mail is issued while extracting relevant customers within a period set range. Besides, the direct mail is issued for the unit of a visiting month or by services by visiting months. |
