Service level management in a network

摘要

The invention relates to a method and a server for determining a service level in a network for a user. The network comprises information on the at least one user and at least one application associated with the at least one user. In the method at least one application is classified into a group among multiple groups according to an importance set for each of the at least one application, utilization of network resources by each of the application is determined by monitoring a characteristic within the network, at least one network parameter is determined for each of the groups based on the utilization of the network resources, a group in which exists at least one most important application associated with the user is determined, and the service level is provided for the user, which corresponds to the determined group.