Self-service system for education

摘要

An adaptive system enables providers to customize educational objects and support services to maximize user engagement. The system is a self-service system for education for providers that includes a learning environment with interfaces for stakeholders, metrics for measuring the level of user engagement, and a customizable service configured to maximize user engagement. The system may operate in many domains, such as higher education, retail, government, test preparation and certification services, negotiations, and others.

主权项

1. A self-service system for education for providers, comprising:
a learning environment which uses biometric, non-biometric and system data to inform the selection and execution of support services which maximize user engagement metrics and enables providers to negotiate service level agreements based on said metrics, said learning environment selected from the group consisting of a user, an educational object, a support service, an individual, an aggregated user engagement metric, a performance against a service level agreement, a cost incurred, a charge assessed by a stakeholder, a charge against said stakeholder and any combination thereof, said learning environment, further comprising a plurality of interfaces for a plurality of said stakeholders, wherein said stakeholders comprise said user and a sponsor that use a first interface and a second interface of said plurality of interfaces, respectively; at least one first metric for measuring a level of engagement of said user with said learning environment via said first interface that is collected in a user workspace; wherein said sponsor using said second interface accesses said first metric in said user workspace and determines recommended object and/or service changes based on said first metric so as to provide a customizable service configured to maximize said user engagement with said learning environment; wherein said user using one of said interfaces other than said second interface accepts said recommended object and/or service changes; a list of a plurality of default objects or services presented on said first interface; wherein said user accepts or declines at least one of said default objects or services; wherein said declined object or service is eliminated from future presentations of said list for said user in said learning environment; and a further second metric for measuring an effectiveness of said customizable service.