发明名称 |
Methods for dynamically predicting workflow completion times and workflow escalations |
摘要 |
A work flow management system (WFMS) can execute one or more instances of a workflow process. The execution of each workflow process is comprised of the execution of component activities. More particularly, dynamically predicting deadlines of a workflow process, whether a workflow process will escalate and whether it is beneficial to preemptively escalate a workflow process.
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申请公布号 |
US6601035(B1) |
申请公布日期 |
2003.07.29 |
申请号 |
US19970891012 |
申请日期 |
1997.07.10 |
申请人 |
AT&T CORP. |
发明人 |
PANAGOS EUTHIMIOS;RABINOVICH MICHAEL |
分类号 |
G06Q10/00;(IPC1-7):G06F17/00 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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