| 摘要 |
A computer system includes hardware for interfacing with the public telephone network and for accepting incoming telephone calls. The computer system detects from the incoming telephone calls automatic number identification data (ANI data), such as Caller-ID data, which identifies the calling telephone and further accepts personal identification codes from the caller. The system also uses a 'fuzzy logic algorithm' to indicate the probability that the proper employee, related professional or other related individuals are calling from the assigned location. The system also uses an authorization and control mechanism to from the originating source to either accept or reject the service claim. The system generates reports of the incoming telephone calls in which reports the location of the calling telephone is correlated with the person who is making the telephone call, and with pre-authorization data that can include such data in reports and/or approve or deny the service itself at the point of service. Preferably, the system is applied for recording remotely, through the telephone network, the arrival and departure times of field based employees at various work sites.
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