发明名称 Intelligent automated messaging for computer-implemented devices
摘要 Various computer-implemented systems and methods are provided here for purposes of intelligent predictive messaging. An exemplary system can be operated to obtain message context data associated with a messaging session, process the message context data to obtain suggested message content for the messaging session, and automatically populate a message field of a user device with at least some of the suggested message content. The system may proceed by sending a message from the user device, where the message includes content of the message field.
申请公布号 US9306878(B2) 申请公布日期 2016.04.05
申请号 US201213396447 申请日期 2012.02.14
申请人 salesforce.com, inc. 发明人 Patil Dipak
分类号 G06F15/16;H04L12/58;G06Q10/10;G06F17/27 主分类号 G06F15/16
代理机构 Ingrassia Fisher & Lorenz, P.C. 代理人 Ingrassia Fisher & Lorenz, P.C.
主权项 1. A computer-implemented method of intelligent predictive messaging, the method comprising: obtaining, at a messaging server from a user device, message context data indicative of context of a conversation taking place between particular participants during a messaging session, wherein the particular participants are people and wherein the conversation takes place between the people; processing the message context data, at a message prediction engine, to determine a predicted messaging scenario of the conversation between the particular participants of the conversation based on prior conversation patterns between those particular participants of the conversation, wherein the predicted messaging scenario includes a predicted conversation pattern of the conversation that is taking place between the particular participants of the conversation; determining, at the message prediction engine based on the predicted conversation pattern, recommended text that indicates suggested language to be included in a message as part of the conversation to complete at least part of the message, wherein the suggested language corresponds to the message context data indicative of the context of the conversation, and wherein the recommended text comprises options for suggested language that are predicted to compete at least part of the message; displaying the recommended text within a message field at the user device, and automatically populating the message field with at least some of the suggested language; and thereafter, sending the message from the user device, the message including content of the message field.
地址 San Francisco CA US